Mixed experience at Gaylord Pacific — not quite worth the price (so far) We are currently staying at the Gaylord Pacific for 4th of July weekend with two kids. Overall, it has been a very mixed (and mostly mediocre) experience, especially considering we are paying over $900/night for a balcony room with two queen beds. Room: 3/5 Rooms are clean and slightly spacious, with a big TV as the main standout. Beds, pillows, and sheets are nice. However, there was no shampoo in the shower (only two bottles of shower gel and conditioner), and they forgot to hang two pictures, which are just propped against the wall. Not exactly what you would expect at this price point. Dining: 3.5/5 overall The restaurants are hit or miss. Prices are about double what you would pay elsewhere, but you are basically stuck here. Treo breakfast buffet: Pretty good value at $42/adult, $24/child. Lots of sweets and pastries for kids. 4/5. Treo lunch/dinner: Smaller portions despite high price at $30-$42. The kids menu was okay. 3/5. Old Hickory Steakhouse: Surprisingly good: kids’ mac and cheese, kids’ filet, house rolls, and duck fat fingerlings were great. The grilled maitake mushroom was just okay, and the $39 seafood chowder was tiny and underwhelming with the table pour. 4/5. PCH Market: Outrageous prices — $7–$8 for coffee, $10 for an average chocolate chip cookie, $6 protein bars, $15 cinnamon rolls, and worst of all, $1 for a small cup of tap water (I really don’t understand this one since it is free at the bar). 2/5. Pool restaurants: 1–3/5 Shallow End Grill: Easily the worst experience. You order at a kiosk or at the bar, then wait anywhere from 45 minutes to over an hour. They forgot my order entirely after a 30-minute wait with barely any line. Another guest said they got a cheeseburger without the patty. No mobile ordering or pagers — extremely disorganized. They need to fix this fast as this will be the main reason for most of the negative reviews here besides the prices. So many guests were furious and angry with this place. 1/5. Sunny’s: Menu isn’t kid-friendly, and they ran out of menus so you have to line up or wait 20-30 minutes for a server to help you. Food is okay but not super memorable. 3/5. Pools: 5/5 The highlight of the resort. The waterslides, lazy river, and wave pool were all hits with the kids. Pools aren’t heated, but there are plenty of hot tubs. No need for the $600+ cabanas since there are lots of chairs. They need more lifejackets for the wave pool. Fitness center: 5/5 Best hotel gym I have ever seen, with fantastic equipment. However, no staff monitoring at all. I saw young kids using treadmills unsupervised, one of whom fell badly. They should enforce an age limit for safety. Also, would be nice to switch from plastic to paper cups (more cost effective too). They sometimes run out of water at the cooler, so have to bring your own. Nice cool spa towels in the fridge. Arcade: 2/5 Fun at first, especially the racing games and pu

Nice hotel, great location! Easy access to the interstate. There are plenty of good restaurants nearby. You can walk to the Corners of Brookfiled for shopping and dining, which we liked a lot! Our room was spacious and clean with comfortable beds.

房间干净整洁，老板很好沟通，带着孩子行李晕头转向到达枯岭镇时，老板热情的派车来接，棒棒哒！地理位置也很好，离索道观光口很近，坐车到哪里都很方便！下次来庐山还要订这里，赞！

酒店回复：小主每一句赞美的语言，每一句肯定的话语，都证明小云的努力和认真，您的一个好评，一句简单的喜欢，一句真挚的肯定都会让小云的内心充满着力量，我相信，有机会您下次还会再来，期待我们的下次相遇！

新开的酒店，就在解州关帝祖庙旁边，走过去几分钟就可以了，非常方便。房间很大，很干净。餐饮有旁边的老解州-运城菜，很不错的餐馆，和酒店紧挨着。不错的住宿体验，推荐给大家！

酒店回复：亲爱的朋友：您好，感谢您的评价，也非常高兴您对我们品牌及服务的认可，我们将继续努力并以更体贴细心地服务迎接您的再次光临，酒店距离关帝庙仅需3-5分钟路程300米左右，旅行方便快捷，祝福无需华丽的辞藻言语，默契在你我之间，不忘初心，方得始终，感谢您对全季酒店给予的高度肯定，祝您生活愉快！优享全季

挺干净的酒店，附近有敦煌书局，房间很宽敞，办理入住的时候前台还送了一次性面巾浴巾，还有马桶垫，房间配了敦煌特色水果小吃，附近吃饭购物都很方便，酒店附近有小吃广场，相见欢农家院，傍晚可以跟朋友小酌一杯，以后还住这里 服务：前台接待很耐心解答问题，帮忙订票 设施：新装修的酒店

酒店回复：亲爱的宾客，您好！ 非常感谢您抽出宝贵时间分享如此详尽的入住体验！得知您在服务、停车场、卫生、房间舒适度、早餐口味以及洗衣便利性等方面都感到满意，我们整个团队都备受鼓舞！??您的认可是对我们工作最大的肯定。希望您在当地也玩得开心！ 再次感谢您的高度评价！我们真诚期待您的再次光临，为您带来更多舒适愉快的入住体验！祝您生活愉快！

房间不错，整洁美观；前台服务特别贴心，有问必答且服务周到；周边便利，吃喝玩乐都有，停车很方便，超过四小时会送停车券。唯一不太满意的地方就是大门隔音稍差，夜间多次有人经过都会听见声音，略有打扰。总体还是很棒的

酒店回复：尊敬的宾客，您好！开心曾经拥有，不求您恋“我”，只感恩在“我”最美的年华里遇到您！突然发现，能让您开心让您满意，才是我认为世界上最幸福的事

订了有早餐的房型给朋友，也没给我朋友早餐券，选择楼层和房间位置的时候没说周边有工地装修，也没有发放耳塞，早上七八点就在施工，房间玻璃根本不是双层隔音的，关紧了也还是吵的没法睡。

酒店回复：尊敬的客人，非常抱歉给您带来糟糕的入住体验！没能告知您朋友用餐情况，是我们工作的严重疏忽。关于工地施工噪音，我们未提前告知且未发放耳塞，确实考虑不周。目前已和周边施工方沟通协调施工时间，后续也会为有需要的客人准备耳塞。我们会对隔音设施评估升级，尽力改善噪音问题。再次向您致歉，希望后续有机会弥补，为您带来满意的服务。

酒店位于土楼王子景区入口旁，，客房干净温馨，1楼有免费洗衣房，家人不太会用洗衣机，酒店的店助正好值班看到后耐心讲解并帮助洗好衣服，贴心温暖!客房服务员微笑挺热情，很好的一次住宿!

酒店回复：「永定土楼高品质高性价比酒店」美丽的时光，与您不期而遇。很高兴您住的满意，花筑般蓝关切您的入住体验,保持努力，并竭力做好服务。花筑般蓝酒店将用专业和暖心成为您旅途上值得信赖的选择.

非常好，服务态度非常好

酒店回复：非常荣幸能够成为您旅途中的温馨港湾。您的点赞，是对我们最大的认可与鼓励。全季始终追求如散文般细腻的服务，用真挚的心意编织每一个温暖瞬间。愿这份温暖延续至未来，让每一次相遇都成为一段难忘的故事。

It’s a really pretty hotel with wide grounds. There are three pools (two deep ones and one for children) and a bar. There is also a path that brings you to the trees to their seaside restaurant, which I really like. The rooms are rather big and really comfortable.