房间面积小隔音不好，早餐特别差没有吃，本来菜品就少一半空了问服务人员告诉説你要就上了??我们是要饭的啊，及时补充不是你们应该做的吗？而且没有一丝歉意没过到过这麽差的早餐和服务，真不知道好评怎麽来的，慎重选择吧。

酒店回复：尊敬的客人，您好！非常抱歉给您带来的不好入住感受！针对您反馈的意见和建议分店非常重视，已经第一时间进行处理。也对当班员工进行了严厉批评，同时，分店也会不断加强对员工的技能培训以及对客服务培训,杜绝此类事件的发生。希望您下次入住会有不一样的体验。再次就您提出的宝贵意见及批评表示诚挚的歉意，也感谢您对我们的支持。全体员工期待您的下次光临！祝您生活愉快，身体健康！

房间乾净，淋浴花洒水大，下水好，智能机器人，智能马桶，服务热情周到，周边吃饭购物都很方便，楼下就是一个大型超市，还有美食城，对面也有很多饭店。

酒店回复：有种幸福叫认识您真好，为了给您最好，小季一直在努力哦，期待您和朋友再次光临，祝您生活愉快，小季与您相约下次…..

环境不错~房间布置简约典雅，我蛮喜欢这种风格。房间乾净衞生， 智能设施很方便，下次有需要还会再来，情人节贴心准备了玫瑰花，很漂亮??

酒店回复：尊敬的宾客：非常感谢您的入住与赞赏！很高兴能为您的出游带来美好的时光。您的赞赏给予酒店很大的鼓舞，也是我们进步的动力，我们会继续保持热忱，致力让每一位宾客享有宾至如归的入住感受，热切期待您的再次光临！欢迎您再回来体验，祝生活愉快！

前台服务很好，环境乾净衞生

酒店回复：非常感谢您的五星好评！期待您的下次入住，祝您生活愉快~

衞生：乾净 设施：完好 环境：优美 服务：热情

酒店回复：尊敬的贵宾，您好！感谢您入住酒店并抽空给我们回评！很高兴酒店达到了您的入住期望，我们将继续努力提高服务质量，力求为您提供一个舒适、安心的居住环境，东方东廊酒店期待您的再次光临，祝您和您的亲友生活愉快！

房间非常满意，就停车场稍微远些。

酒店回复：您近期的住宿体验未让您有百分百的满意，我们对此深表歉意.。我们一定尽快提升我们的品质改善我们的不足,有您的提议与指正，我们才能做得更好,期待您的再次光临

Avoid this property at all costs! The owner Mario is a heartless person. I do not want this happening to anyone with children in my life. After advising Mario that the train lines were severely my delayed in Napoli due to earthquakes, I took it upon myself to get at driver from Florence to Positano paying huge amount to try and meet the “check in” time of 9.00 pm. As much as the driver tried to get us there before 9.00 pm as Mario would not budge on the time saying if you are not there find other accommodation for the night. I pleaded with Mario to leave a key behind as I had fully paid $3700 for 5 nights accommodation. He refused. Was not accommodating at all. Long story short we had to park the van up on the hill I had to run down we kept him informed at ever stage, last one being the driver said to him to have some compassion as it’s two ladies from Australia with a child we may be 5 mins late he was ok with this long as not more. Our driver arrived home at 4am. I was 6 mins late. When I got to the property I actually didn’t know where he was we kept calling him constantly to see where he was. He left didn’t answer his phone. So here we were 2 girls and a tired child wondering what the hell to do. When to 15 different places whilst I had a meltdown as my anxiety kicked in. No where to sleep with so much luggage to carry up and down stairs. And no care in the world from him. Wrote to him today to tell him how disappointed and disgraced I was with him to be so un compassionate. Told him I wanted a refund and he said place is still available. But honestly how can you even go near the place or him after the treatment we go. For 6 minutes left destitute in Positano in peak season. Disgraceful. He shouldn’t even be operating.

设施：陈旧 衞生：一航 服务：一般

酒店回复：尊敬的宾客，您好！感谢您对京明度假村的信赖，我们将更加坚持不懈的努力。度假村全体服务人员等候你的来临，不见不散哦！祝：生活愉快！

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酒店回复：【?人气精选?】尊敬的宾客，感谢您此次对酒店的点评！很抱歉在您入住期间给您带来不好的体验，感谢您的及时反馈，我们会在不断地发展中把酒店的设施做的更完善，希望没有影响您此次出行的心情，我们酒店会加强员工的业务培训，我们会不断的要求自己好一些，服务更贴心细心尽可能的帮您解决问题，雅逅轻奢酒店全体员工祝您生活愉快！

物有所值。

酒店回复：爱的小主：您好！非常感谢您选择了我们，也很高兴看到我们温馨热情的服务能够让您在离开之後仍留有久久难忘的美妙回忆。我们一直在努力，为每位客人的入住点缀一丝独特和用心，都能够拥有一段满意的入住体验。再次感谢您选择我们酒店，期待您的下一次光临！