访?客
时间:2023/01/01
The palace is overall fairly maintained, but the staff at the restaurant were very unprofessional and slow. We were promised a package worth 60k for 4 people over 2 days which included breakfast, lunch and dinner. All the meals were said to be served in an all-inclusive buffet but when we went there, there was hardly anything on the buffet counter and we had to separately ask for meats, fish and carbs. That too they would be very slow to serve and the staff would claim that there was a limit to how much they could serve at the package price which is opposite to what a buffet should be. They also often messed up what we ordered. We talked to the manager (who was uncooperative at first, until we luckily got hold of one of the owners and complained to him), who finally said that he would cut down the buffet cost and serve us set meals. The next meal we had had very small portions and bad cuts of meat. Also, it was handled by the same inexperienced staff. The room layout and furnishing is also not up to the mark. The whole stay was not anything worth the price. Definitely do not recommend the rajbari but murshidabad and behrampur themselves are great places to visit with a rich history and interesting sites.
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