G?u?e?s?t? ?U?s?e?r
时间:2023/01/01
Although the hotel is located in a quiet area with a beautiful view on the Mont Blanc, the service was disappointing. We stayed for 2 nights in January 2023. During our stay there was no hot water for one full day one night. After the first night we informed the hotel. They just moved us to another and told us during the day that the issue was solved. But when we came back for the second night there was still no hot water. And the staff was unable to say they are sorry and could not tell us when it would be solved. Definitively does not meet the 4 stars standards except by charging 400 EUR per night. I will no go to this place
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