G?u?e?s?t? ?U?s?e?r
时间:2022/11/01
The hotel is greatly located among an olive grove. But I had the worst treatment ever by one of the hotel managers. I don’t have her name but god she was extremely rude. Don’t bother asking her for fruit in the morning you might get yelled at. My last night she demanded i immediately pay my bill with a rude and aggressive tone, I felt really unwelcome. The room also smells of sewer and one night the room was out of water for the bathroom. Stay away
酒店回复:Dear guests, Thanks for your comments as this helps us a lot to improve. Apologies for the treatment received from someone from the staff. We have already implemented the appropriate disciplinary measures so that this does not happen again. We will be happy to receive your visit and demonstrate how well we always treat our guests. Please let us know the next time before coming and we will have special attention to you as a way to show you our disappointment with what happened during your stay. Yours sincerely, Antonio Martin