G?u?e?s?t? ?U?s?e?r
时间:2023/01/01
This place doens't care about it's guest in the most appaling way. We booked for 1 night since we had an early fight in Bari. When w earrived we got 2 rooms on the poolside where in the evening a band starting playing till midnight ... We didn't know anything about this and sleeping was impossible. They laughed our complaints away and even after asking to speak to the manager 3 times they simply refused to call him and just charged us full price. Not the slightest effort to help us. We send 2 mails but zero response ... 1 advice: there are more than enough nice hotels in the area to not go there! Worste hotelexperience ever
酒店回复: