So many reasons to steer clear. Firstly, you can ignore the description on ***********: the rooms are directly next to the platform of a live train station, so very noisy; the paid parking is not on-site but instead in a shared parking lot over the road without proper security; checkout is not 11:00, and if you want to check out at 11:00 it will cost you EUR 25; and it is not deposit-free, they want EUR 100 deposit as well as your fees upfront. My biggest gripe is that someone at the hotel ignored my *********** 'free to cancel at any time' reservation and instead booked me in as a direct booking. When I asked to cancel under the *********** policy because of the issues above (which only emerged after check-in), I was told I couldn't. We couldn't stay - and they refused to refund us. AVOID AT ALL COST!

酒店回复：