V?a?l? ?H
时间:2024/02/01
Food lovely but service is terrible. We were using the 40% discount on main meals and when ordering we’re told we don’t need to do anything other than produce the phone. Went to pay and the most obnoxious waitress argued and insisted that we had to physically down load a code. She was rude and really argumentative and there was absolutely no need for this. On the way out we mentioned this to the manager who didn’t seem bothered by the behaviour of his staff. I have visited this venue a number of times with different friends and have never had this sort of bad behaviour before. I won’t be back nor will I recommend
酒店回复:Hi Val H thank you for taking the time to leave us your honest feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.