G?u?e?s?t? ?U?s?e?r
时间:2023/01/01
The good things…..location to the ski lifts, friendly bar staff, great little takeaway pizza service, stunning views from the balcony. But….. Arrived at 12.30, room not ready until 5pm and was told there was nowhere to lock our luggage securely. Eventually after much negotiation I was offered a store room to lock our luggage and ski gear away in. Ski box in Block F, you’re given a locker key for a tiny locker (2 pairs ski boots max) and a ski locker for only 2 sets of skis. Our room slept 4 , there were 3 of us, so 3rd member had to keep board and gear in the room! The floor to the ski room was always filthy and wet. Room 306 in Block F was damaged and filthy. If you have an “apartment” it is not cleaned at all, linen changed at additional cost, bins aren’t even emptied, nothing! Nobody entered our room in 1 week other than us!! All furniture was damaged/broken, none of the bathroom doors (2) had locks on, they had been removed. The internal door from the lounge sleeping area that separates from the bedroom had also been removed. Shower filthiest I’ve ever used. Lifts in Block F were always being used for linen trollies, always full so stairs in ski boots not the best especially the noise! All bedrooms in block F have an internal one way window into the corridor, so when the automatic lights come on at night it’s hard not to be woken. Booked 3 adults and asked for a twin bed set up plus sofa bed. Arrived to a double bed!! Thankfully spare duvet and pillows in wardrobe so I was able to split the 2 single beds, but why couldn’t they ? Decor tired, food in the restaurant is just a rubbish buffet, not Italian food in any shape or form. Purpose built for the 2006 Winter Olympics, doesn’t look like it’s had any maintenance or tlc since!! Cheap and cheery, very VERY basic, more 2 star/hostel than a 3 star hotel.
酒店回复: