Avoid this property at all costs! The owner Mario is a heartless person. I do not want this happening to anyone with children in my life. After advising Mario that the train lines were severely my delayed in Napoli due to earthquakes, I took it upon myself to get at driver from Florence to Positano paying huge amount to try and meet the “check in” time of 9.00 pm. As much as the driver tried to get us there before 9.00 pm as Mario would not budge on the time saying if you are not there find other accommodation for the night. I pleaded with Mario to leave a key behind as I had fully paid $3700 for 5 nights accommodation. He refused. Was not accommodating at all. Long story short we had to park the van up on the hill I had to run down we kept him informed at ever stage, last one being the driver said to him to have some compassion as it’s two ladies from Australia with a child we may be 5 mins late he was ok with this long as not more. Our driver arrived home at 4am. I was 6 mins late. When I got to the property I actually didn’t know where he was we kept calling him constantly to see where he was. He left didn’t answer his phone. So here we were 2 girls and a tired child wondering what the hell to do. When to 15 different places whilst I had a meltdown as my anxiety kicked in. No where to sleep with so much luggage to carry up and down stairs. And no care in the world from him. Wrote to him today to tell him how disappointed and disgraced I was with him to be so un compassionate. Told him I wanted a refund and he said place is still available. But honestly how can you even go near the place or him after the treatment we go. For 6 minutes left destitute in Positano in peak season. Disgraceful. He shouldn’t even be operating.

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